What to expect at your first facial

What happens at a first facial, step by step, what you'll be asked beforehand, and how to get your skin ready in the week before. No surprises on the table.

By Arianna, licensed esthetician · 5 min read

A first facial starts with questions about your skin, your routine and your health. Then comes a cleanse, exfoliation, extractions if you need them, a face and neck massage, a mask, and moisturizer with sunscreen to finish. Expect about an hour for a standard facial. To prepare, keep your skin calm for a few days beforehand: pause strong actives if your esthetician asks you to, don't pick, and tell them about any medications, especially isotretinoin or a prescription retinoid.

That's the short version. Here's what each part looks like, and why the questions matter.

Before you go: the questions you'll be asked

Most estheticians ask you to fill in an intake form before your first visit, or go through one with you when you arrive. It can feel like a lot of questions for a facial. Every one of them changes what happens on the table.

You'll usually be asked about:

  • What you want help with. Dryness, congestion, dullness, or just a reset.
  • Your current routine. Cleanser, serums, anything with retinol or acids in it.
  • Prescription skin medications. Especially isotretinoin (once sold as Accutane) and prescription retinoids like tretinoin.
  • Pregnancy or nursing. Some ingredients and devices are skipped.
  • Anything active on your skin today. A cold sore, a rash, an open breakout.
  • Recent procedures elsewhere. Anything done at a medical office in the last couple of weeks.
  • Allergies and medical conditions.

Here's why some of these matter.

Isotretinoin. The American Academy of Dermatology warns that skin is fragile on isotretinoin. Its own FAQ for patients says not to wax while taking it, or for six months after stopping, because of the risk of scarring. An esthetician needs to know so they can keep exfoliation and extractions gentle, or leave them out.

Retinoids and benzoyl peroxide. The AAD notes that prescription retinoids, retinol and benzoyl peroxide products can make skin more sensitive or cause peeling. That's why you may be asked to stop them for a few days before a facial. Ask whoever prescribed yours before you pause a prescription.

Cold sores. The AAD says cold sores stay contagious until every sore has scabbed over. If one shows up the day before, call and move your appointment. It protects you, the esthetician and the next person on the table.

Be honest on the form. Nothing you write there is a judgment. It's how the facial gets fitted to you.

What happens on the table, step by step

Every esthetician works a little differently, but a standard facial follows roughly this order:

Step What happens What it feels like
Consultation A few minutes talking through your form and looking at your skin under good light. A conversation. Ask anything.
Cleanse Makeup and sunscreen come off, then a second cleanse for the skin itself. Warm towels, gentle hands.
Exfoliation Dead skin is lifted with a product, a gentle scrub or a steam-and-enzyme step. Slight tingle at most. Say if it stings.
Extractions Blackheads and clogged pores are cleared by hand, with gloves. Only if you need it. Pressure, a little uncomfortable. It's short.
Massage Face, neck and shoulders. Usually the part people fall asleep in.
Mask Chosen for how your skin looks that day — hydrating, calming or clarifying. Cool, quiet, ten minutes or so.
Finish Serum, moisturizer and sunscreen. Skin feels soft and fresh.

Add-ons slot into this. LED light usually comes after the mask. A hydrojelly mask replaces the standard one. High frequency often follows extractions.

A longer facial, around 90 minutes, has the same steps with more time in each: a longer massage, a double cleanse, and more room to work on what your skin needs that day.

A few things nobody tells you

  • You can talk or not. Some people chat the whole time. Some sleep. Both are normal.
  • Speak up. Too much pressure, too cold, a product that stings, needing to sit up for a minute — say so. A good esthetician would rather adjust than have you put up with it.
  • You can come in wearing makeup. Arrive as you are. Taking it off is the first step.
  • Your skin may look a little pink after. Usually it settles within a few hours, especially after extractions.
  • Bring your routine. A first facial is a good time to bring photos of your products, or the products themselves, and ask what's working.

The week before: a simple checklist

Five to seven days before

  1. Read the intake form and fill it in. Note anything you're not sure about.
  2. If you use a prescription retinoid, ask your prescriber whether to pause it before a facial.

Two to three days before

  1. Pause at-home exfoliants: scrubs, acid toners, peel pads.
  2. Pause retinol if your esthetician asked you to.
  3. Don't pick. The AAD warns that squeezing pimples at home can cause infection and scarring. Leave congestion for the facial.

The day of

  1. Skip anything new on your skin.
  2. Arrive a few minutes early so you're not rushed onto the table.
  3. If you're unwell, have a cold sore or a fresh sunburn, call and reschedule.

Afterwards

Go easy for a day or two. Gentle cleanser, moisturizer, no scrubs or acids for a couple of days, and no workout that leaves your face dripping with sweat that same afternoon.

Wear sunscreen. The AAD recommends a broad-spectrum sunscreen with SPF 30 or higher, reapplied every two hours outdoors. In Las Vegas that matters every month of the year, and freshly exfoliated skin has less of a buffer than it did that morning.

Las Vegas air is dry and the water is hard, so a good moisturizer on damp skin will do more for how your skin feels in the days after than any extra product. If you want the long version, the guide on why skin is so dry in Las Vegas covers the routine.

Choosing who does your first facial

In Nevada, estheticians are licensed by the Nevada State Board of Cosmetology, and state law lets the esthetician exam cover sanitation, sterilization and electrical and mechanical equipment. You can check a license through the Board's website before you book.

Beyond that, look for someone who asks about your routine and your medications before they start, explains each step as they go, and is happy for you to stop or change anything. If you're in the northwest valley, I'm a licensed esthetician at Destined Beauty in Summerlin, and every first facial I do starts with that conversation.

When to see a dermatologist instead

An esthetician cares for healthy skin. A facial isn't the right first step for painful, deep breakouts, a rash that won't settle, skin that cracks or bleeds, or a mole or spot that has changed. Those need a diagnosis. See a dermatologist, and come back for a facial once you know what you're working with.

Sources

  • American Academy of Dermatology, "Isotretinoin: FAQs." aad.org
  • American Academy of Dermatology, "How to safely exfoliate at home." aad.org
  • American Academy of Dermatology, "Cold sores: Overview." aad.org
  • American Academy of Dermatology, "Pimple popping: Why only a dermatologist should do it." aad.org
  • American Academy of Dermatology, "Sunscreen FAQs." aad.org
  • Nevada Revised Statutes 644A.335, "Estheticians: Scope of examination." leg.state.nv.us
  • Nevada State Board of Cosmetology, license verification. nvcosmo.com

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